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    The following are questions that are frequently asked as well as some brief answers. Should you need additional information, please do not hesitate to contact the clinic at 613-594-8512.

    Q: What can I expect upon my initial visit to the clinic?

    A: We recommend that new clients arrive 15 minutes prior to their scheduled appointment time in order to fill out a health questionnaire and to become acquainted with the clinic’s policies. The therapist will perform a detailed initial assessment, which includes a history taking and a thorough physical examination. This evaluation may last 45 minutes to 60 minutes. At the end of the session, the therapist will then discuss the assessment findings, the proposed course of treatment and will ask for your consent to treatment. Please refer to the “Initial Visit” heading on the toolbar for further details.

    Q: Do I receive treatment on the initial visit?

    A: This will depend on the extent and the complexity of the presenting problems. Certain conditions may require the full hour in order to perform a complete assessment, whereas other less involved conditions may require a shorter assessment and allow time to begin treatment.

    Q: Do I need a physician’s referral?

    A: Direct access to physiotherapy has been available in Ontario since 1993, which means that you do not need a doctor’s referral to consult a physiotherapist. However, your insurance company may still require this referral in order to reimburse you for your physiotherapy treatments. It is the responsibility of the client to be aware of the specific requirements of their insurance coverage. In some instances, your physiotherapist may urge you to return to your doctor for further medical evaluation or testing.

    Q: How much time should I allow for treatment?

    A: Physiotherapy treatments generally last between 30 and 45 minutes. Massage therapy sessions can be scheduled for 30 minutes, 45 minutes, 60 minutes or 90 minutes, depending on the condition. Osteopathy treatments are 90 minutes in duration. Lymphatic drainage treatments are 60 minutes or 90 minutes, depending on the condition. Length of treatment is at the discretion of the treating therapist.

    Q: How many treatments will I need?

    A: Your therapist will be able to give you an estimate of the number of treatments needed, based on your particular condition. Recent, acute conditions generally respond quite quickly to treatment while other more chronic conditions may require a longer period of rehabilitation.

    Q: What is the difference between manual physiotherapy treatments and chiropractic treatments?


    A: The philosophy underlying the two forms of treatment are quite different. Although certain techniques, such as spinal manipulation are shared by both professions, they are but 1 technique in the tool box of a manual therapist.

    Joint mobilizations and soft tissue techniques may often be more indicated than manipulations, especially with long-standing or recurring conditions. Physiotherapy strongly emphasizes the ‘active’ component of the treatment. This is achieved by teaching the client specific exercises, postural correction and proper movement patterns in order to give the client the necessary tools to self-treat. The latter will help to minimize dependency on treatment and prevent recurrence of symptoms.


    Q: KillensReid offers many solutions for their patients - how do they differ?

    A: Here is a brief description of each;

    1. Acupuncture: Traditional Chinese Medicine using acupunture needles to restore the bodys’ energy via the meridians.
    2. IMS-Dry Needing: Using acupuncture needles as a tool for the treatment of trigger points and neuropathic pain.
    3. Lymphatic Drainage: Soft tissue massage to restore and improve lymphatic flow on areas that have been affected by either surgery or radiation.
    4. Massage: Soft and deep tissue approach for treating muscles and fascia
    5. Physiotherapy: Manual and biomechanical approach to musculoskeletal disorders and rehabilitation of injured joints and muscles. Goal is to re-establish normal movement patterns.
    6. Osteopathy: Manual global treatment approach with the focus on causes of impairments versus symptoms.

    For more information, please contact Killens Reid Physiotherapy
    Tel: 613.594.8512 Fax 613.594.0213 Email: killensreid@rogers.com